Careers

Salary: Competitive Basic + Commission realistic OTE £45k

We are currently looking for Sales Experts to join our brand new Cribbs Causeway store. The sales expert will play a significant role in helping us to achieve our vision, being a key player in moving our business forward, with your natural ability to engage, inspire and offer advice to our affluent customers to ensure they choose the best furniture to suit them.

Your Role As a Sales Expert Will Involve: * Using your natural ability to build rapport with our customers to advise them on their home furnishings. * Selling branded luxurious furniture, beds, flooring & cabinetry. * Taking customers through the sales process and completing the required paperwork. Working closely with your store colleagues to ensure we offer every customer a "wonderfully different" experience, you will have ongoing coaching and support throughout your time with us, giving you every opportunity to succeed, progress and build your perfect career.

Skills needed: We are looking for a Sales Expert with pride, passion and a positive can do attitude, devoted to delivering impeccable customer service with professionalism, ensuring our customers have an outstanding store experience. Driven to achieve your sales targets. You will enjoy engaging with customers and can adapt your approach as appropriate to build rapport and establish their needs. Ideally you will have/are working in a sales orientated furniture retail background, and have confident communication skills, being able to spot sales opportunities and be resilient and resourceful when you need to be, daring to try new things to help your store succeed.

Purpose of the Role

Generate & manage sales from the Interior Design service offered to Lee Longland customers, providing a first class, end to end ‘Interior Design’ customer experience, synonymous with a premium brand.

Create partnerships with local, external, Interior Designers so that Lee Longlands is their supplier / partner of choice.

Create additional B2B routes to market by exploring & generating trade sale opportunities.

Part of the buying team, providing challenge & advice (such as forward trends) with responsibility for the accessories buying, to ensure the full lifestyle look is achieved & is on brand.

Being the Visual Merchandising expert for the business, providing guidance to each showroom to ensure all range settings & displays are on brand & fully co-ordinated.

Key Functional Duties

• Manage the full end to end Interior Design service offering from lead creation to customer design board to full 3D ‘to scale’ floor plans through to product sourcing & fulfilment of order
• Work with Ecom manager to ensure the Interior Design page of the website is current & on brand
• Work closely with showrooms to ensure they are creating additional Interior Design leads
• Create relationships & partnerships with local interior designers (local to each showroom) so that they consider Lee Longlands to be their retailer of choice
• Create additional B2B routes to market by exploring & generating trade sale opportunities such as flooring contracts, property development partnerships, private hospital & school partnerships (etc etc)
• Continually review market trends & consumer preferences to anticipate forward demands so that future product offerings are aligned with forward trends
• Attend relevant trade shows & participate in industry events to gather insights on new products, materials & innovations, which will help with forward buying strategies
• Collaborate with the buying team to advise & contribute on product selection & direction
• Advise on the colour palette for upcoming ranges, ensuring they are aligned with relevant trends & brand identity
• Offer constructive challenge to the buyers, providing a critical perspective to ensure product choices are well-rounded & cater for both market trends & business objectives
• Help create ‘buy the look’ by assisting in creating lifestyle collections that include rugs, pictures, mirrors, coffee tables & lamp tables, making it easier for customers to envisage the complete room design
• Become the Visual Merchandising expert for the business by overseeing store layouts & product range displays to ensure they are visually appealing, on brand & all items fit within the relevant trend category
• Responsible for the Flagship showrooms window displays
• Provide content ideas for the social media department
• Provide feedback on the weekly customer emails, when product / trend driven
• Offer challenge & ideas for the marketing brochures from a customer / trend perspective, identifying & recommending relevant products that fit the appropriate trend categories
• Develop relationships with key collaboration partners
• Periodically review the website to ensure the online presentation of new products is on brand & seamlessly flows to match the showroom customer / shopping experience in terms of style, quality & premium visual appeal

Candidate Profile

• Resides within easy access of Birmingham city centre with ability & willingness to travel to group showroom locations & various trade shows
• Experienced Interior Designer with relevant industry qualification, used to dealing directly with the end consumer
• Experience of relevant Interior Design software applications
• Passion for furniture with perpetual focus on forward trends  
• Ability to be the companies expert with regards to Visual Merchandising, ensuring the right accessories are placed with the right products within the appropriate trend categories
• Has a keen interest regarding social media
• Outgoing personality with the strength of character to be able to challenge at all levels of the business, being able to influence by using constructive, industry & trend knowledge
• Ability to forge strong relationships both internally & externally
• Exceptional communicator with strong negotiation skills
• Extremely organised, with the ability to manage multiple projects simultaneously, whilst working well under pressure
• Pro-active self-starter with ability to prioritise
• Thrives working at a high level of autonomy
• Positive, flexible with a ‘can-do’ attitude
• Able to roll their sleeves up & ‘get the job done’, which may mean stepping outside their usual, functional, comfort zone
• Experience of B2B routes to market preferred but not essential

Package

• c£40,000 package (doe) + £15,000 bonus opportunity
• Progression opportunity for the right candidate (based on performance)
• Pension in line with Auto-enrolment legislation
• Staff purchases (of furniture) at cost after qualifying period
• Extra days holiday on birthday
• Access to companies ‘perks’ scheme which has numerous benefits such as quick access to GP’s & councillors as well as numerous discount schemes
• Social events such as staff summer party & xmas team events

Excellent rates of pay. Experienced floor layers required for domestic installations. Must fit in with company brand values when representing the company during fitting. Carpets & hard flooring. Must have own public liability insurance and tools.

Contact flooring@leelonglands.com

OTE £33,000- £38,000 Location: Birmingham

We are currently looking for a Sales Expert to join our Flagship store in Birmingham. The sales expert will play a significant role in helping us to achieve our vision, being a key player in moving our business forward, with your natural ability to engage, inspire and offer advice to our affluent customers to ensure they choose the best furniture to suit them.

Your Role As a Sales Expert Will Involve: * Using your natural ability to build rapport with our customers to advise them on their home furnishings. * Selling branded luxurious furniture, beds, flooring & cabinetry. * Taking customers through the sales process and completing the required paperwork. Working closely with your store colleagues to ensure we offer every customer a "wonderfully different" experience, you will have ongoing coaching and support throughout your time with us, giving you every opportunity to succeed, progress and build your perfect career.

Skills needed: We are looking for a Sales Expert with pride, passion and a positive can do attitude, devoted to delivering impeccable customer service with professionalism, ensuring our customers have an outstanding store experience. Driven to achieve your sales targets. You will enjoy engaging with customers and can adapt your approach as appropriate to build rapport and establish their needs. Ideally you will have/are working in a sales orientated furniture retail background, and have confident communication skills, being able to spot sales opportunities and be resilient and resourceful when you need to be, daring to try new things to help your store succeed.

OTE £30,000- £33,000 Location: Leamington Spa

We are currently looking for a Sales Expert to join our Leamington Spa team. The sales expert will play a significant role in helping us to achieve our vision, being a key player in moving our business forward, with your natural ability to engage, inspire and offer advice to our affluent customers to ensure they choose the best furniture to suit them.

Your Role As a Sales Expert Will Involve: * Using your natural ability to build rapport with our customers to advise them on their home furnishings. * Selling branded luxurious furniture, beds, flooring & cabinetry. * Taking customers through the sales process and completing the required paperwork. Working closely with your store colleagues to ensure we offer every customer a "wonderfully different" experience, you will have ongoing coaching and support throughout your time with us, giving you every opportunity to succeed, progress and build your perfect career.

Skills needed: We are looking for a Sales Expert with pride, passion and a positive can-do attitude, devoted to delivering impeccable customer service with professionalism, ensuring our customers have an outstanding store experience. Driven to achieve your sales targets. You will enjoy engaging with customers and can adapt your approach as appropriate to build rapport and establish their needs. Ideally you will have/are working in a sales orientated furniture retail background, and have confident communication skills, being able to spot sales opportunities and be resilient and resourceful when you need to be, daring to try new things to help your store succeed.

OTE £30,000- £33,000 Location: Kidderminster

We are currently looking for a Sales Expert to join our Kidderminster team. The sales expert will play a significant role in helping us to achieve our vision, being a key player in moving our business forward, with your natural ability to engage, inspire and offer advice to our affluent customers to ensure they choose the best furniture to suit them.

Your Role As a Sales Expert Will Involve: * Using your natural ability to build rapport with our customers to advise them on their home furnishings. * Selling branded luxurious furniture, beds, flooring & cabinetry. * Taking customers through the sales process and completing the required paperwork. Working closely with your store colleagues to ensure we offer every customer a "wonderfully different" experience, you will have ongoing coaching and support throughout your time with us, giving you every opportunity to succeed, progress and build your perfect career.

Skills needed: We are looking for a Sales Expert with pride, passion and a positive can-do attitude, devoted to delivering impeccable customer service with professionalism, ensuring our customers have an outstanding store experience. Driven to achieve your sales targets. You will enjoy engaging with customers and can adapt your approach as appropriate to build rapport and establish their needs. Ideally you will have/are working in a sales orientated furniture retail background, and have confident communication skills, being able to spot sales opportunities and be resilient and resourceful when you need to be, daring to try new things to help your store succeed.